The listed officials were appointed having demonstrated that they possess the necessary skills required to carry out their respective ADR responsibilities. They have been trained in how to conduct their role in terms of management and case handling in an impartial and independent manner. There are no restrictions in terms of their employment duration.
John White is a seasoned trade association professional who has worked in industries as diverse as construction, food and gambling. He is currently CEO of BACTA, the trade association for the amusement machine industry. In a successful career, John has specialised in re-engineering the trade bodies he has led into modern and effective representative organisations. This is John’s second stint at BACTA having worked for the organisation during the 1990s. He earned a reputation as a diligent and knowledgeable advocate for the industry. He is a qualified company Secretary and well-versed in strategic, independent thinking. As the executive head of the organisation John has to possess a wide range of interpersonal skills including diplomacy, tact and conciliation, skills which are also necessary as the final arbiter for many business and personnel decisions. John was therefore considered to be the perfect choice for inclusion on the BACTA ADR Service panel.
After retiring as a career detective in the Metropolitan Police Special Branch, Phil Silver has served for more than twenty years as Head of Compliance and training within the gaming machine sector, managing a team of regional compliance officers. He has adjudicated on customer disputes concerning gambling transactions for many years, accumulating a wealth of experience and conciliatory skills. Phil is an advisor with GamCare on the National Gambling Helpline and Vice Chair of the Gordon Moody Association.
Tony Waldron retired from the Avon and Somerset Police on completion of thirty years as a career detective gaining a reputation as a diligent supervisor with outstanding communication and analytic skills. He joined BACTA in 2009 as Regional Compliance Officer for the West of England and South Wales and, in a relatively short space of time, has proved to be a valuable member of the compliance team.
Murray MacDougall is a qualified Architectural Technician with responsibility for design and construction projects. He served with the Lothian and Borders Police for 30 years where he held various posts including senior community liaison and supervision within the force control centre. Murray, highly respected for his investigative and conciliatory skills, retired from the police in 2007 and is now engaged with BACTA as a regional compliance officer for Scotland and the North East.
Simon joined BACTA in 2014 as a Regional Compliance Officer with geographical responsibility for the Midlands, North West, Yorks and Lincs. As part of the compliance team he has been providing advice to the arcade sector, particularly in the areas of social responsibility and regulation. He is a retired Inspector from West Midlands Police having completed 30 years service and has extensive experience in managing investigations and dealing with disputes and mediation with members of the public.
Peter is a regulatory lawyer who runs his own niche law firm, Peter Wilson Legal LLP, specialising in gambling law and business investigations. Peter has been providing advice to the gambling sector for 25 years and has acted for manufacturers, remote and non-remote operators, premises owners, regulators, trade associations, software providers, affiliates and professional gamblers, both in the UK and internationally. He deals with civil and criminal law having represented individuals and companies in licence reviews, civil litigation and as a defence lawyer in gambling, fraud, bribery, tax and money laundering prosecutions. His gambling practice has been recognised for many years in both the main legal directories Chambers (UK and Global) and The Legal 500. He is Chairman of the Society for the Study of Gambling, a member of the International Masters of Gaming Law, the International Bar Association, Tax Investigation Practitioners Group and the Proceeds of Crime Lawyers Association.